This training program combines a two course training track:
Patient advocates help patients in various ways. They may ensure a patient sees the appropriate doctors; that his or her treatment plan is being followed; that the patient is taking advantage of all available treatment options. They coordinate care between doctors, if needed.Additional duties include education for the patient, family and caregivers, and research into a patient's condition. Some patient advocates also shepherd a patient's claims through the health insurance system. They help make sure billing departments are filing properly and insurance processors are paying correctly. Advocates are employed by hospitals, rehab centers or other medical facilities; nonprofit organizations; government agencies; insurance companies; or for-profit patient advocacy firms. Others are self-employed.
The Job Outlook
The Bureau of Labor Statistics does not track the profession of patient advocacy, so statistics as to its projected growth are difficult to come by. However, the profession is considered to be a growing one, as an aging population increasingly makes use of medical services and needs assistance in navigating today's complex healthcare system. In recent years, publications such as US News & World Report and Entrepreneur magazine have recognized it as an up-and-coming career field. Colleges, in turn, are adding programs to teach these skills.
Patient Advocacy 180 Hours
Our Patient Advocacy course provides strategies for helping consumers overcome common challenges encountered in the U.S. healthcare system. These common challenges involve issues surrounding financing healthcare, receiving quality healthcare, ethics, cultural competency, preventive healthcare, mental healthcare, and community-based healthcare. Learn step-by-step methods for providing case advocacy for patients and a framework for policy advocacy, as well.
After completing this course, you should be able to:
Medical Office Assistant 270 Hours
Get started today in the fast pace world of a Medical Office Assistant! Our online course will teach you all the skills you need to know to get a job in the medical field as a Medical Office Assistant.
Also known as a medical administrative assistant or medical assistants, a medical office assistant performs a wide range of duties that are imperative to the smooth operation of a variety of medical offices. Medical office assistant duties can include updating patient files, filling out insurance forms, coordinating laboratory services, answering phones, ordering and maintaining medical supplies and equipment, and more. As the healthcare industry continues to expand, so does the need for medical office assistants. Many doctor’s offices have come to rely on the work of a medical administrative assistant who performs a number of important medical office assistant duties.
After completing this course, you should be able to:
Patient Advocacy Module 1
Advocacy in the U.S. Health System
Patient Advocacy Module 2
Case Advocacy Skills
Patient Advocacy Module 3
Quality of Care and Cultural Competence
Patient Advocacy Module 4
Health Prevention and Financing
Patient Advocacy Module 5
Mental Health and Community-Based Care
Patient Advocacy Module 6
Policy Advocacy
Medical Office Assistant Module 1
Professional and Career Responsibilities
Medical Office Assistant Module 2
Interpersonal Communications
Medical Office Assistant Module 3
Records Management
Medical Office Assistant Module 4
Written Communications, Fees & Banking
Medical Office Assistant Module 5
Bookkeeping, Health Insurance & Coding
Medical Office Assistant Module 6
Office Management & Employment
**Outlines are subject to change,as courses and materials are updated.*
Required Materials:
Certification
Upon successful completion of our Medical Office Assistant course, students will be prepared for an entry-level position in a medical office setting and will be prepared to sit for the NHA national certification exam to become a Certified Medical Administrative Assistant(CMAA). Fee is included for the NHA exam.
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